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Terms
1. Introduction
Welcome to TutorMeld (part of Tutormeld Edutech opc Private Limited)! By accessing and using the TutorMeld platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using the services offered.
2. Services Provided
TutorMeld offers an online platform that connects students with tutors for educational purposes. Our platform allows students to browse tutor profiles, book lessons, and communicate directly with tutors. We offer a variety of subjects, ranging from academic topics to skills-based learning.
3. User Registration and Account
To access certain features of the platform, you must create an account. By registering, you agree to provide accurate, up-to-date information and maintain the security of your login credentials. You are responsible for all activities under your account.
4. Payment and Fees
TutorMeld may charge fees for tutoring sessions, membership, or other services provided through the platform. Payment details, including rates and payment methods, will be clearly outlined. Payments are processed through secure payment gateways, and all fees are non-refundable unless specified otherwise.
5. Tutor Responsibilities
Tutors are responsible for providing quality, professional tutoring services as outlined in their profiles. Tutors must ensure that the lessons are educational, respectful, and conducted in accordance with TutorMeld’s guidelines. Tutors are also required to maintain a professional demeanor and be punctual for scheduled sessions.
6. Student Responsibilities
Students are expected to engage with tutors in a respectful and constructive manner. Students are responsible for ensuring they have the necessary tools, such as a stable internet connection and required materials, to participate in sessions.
7. Cancellations and Refunds
Both tutors and students can cancel sessions within a specified period prior to the lesson’s start time. Cancellations outside this period may be subject to a cancellation fee. Refunds may be provided at TutorMeld’s discretion under certain conditions, as outlined in our refund policy.
8. Code of Conduct
Users of TutorMeld must adhere to a code of conduct that promotes a safe, respectful, and productive learning environment. Abusive language, harassment, or unethical behavior will not be tolerated and may result in the suspension or termination of your account.
9. Privacy and Data Protection
We take your privacy seriously and adhere to applicable data protection laws. Your personal information will be used solely for the purpose of providing tutoring services and improving the platform. We do not share your information with third parties without your consent, except as required by law.
10. Limitation of Liability
TutorMeld is not responsible for any direct, indirect, or consequential damages arising from the use of the platform, tutoring sessions, or interactions between students and tutors. Users agree to use the platform at their own risk.
11. Termination
We reserve the right to suspend or terminate accounts that violate these Terms and Conditions. Users may also choose to deactivate their accounts at any time, though this may impact access to paid services.
12. Changes to Terms and Conditions
TutorMeld reserves the right to update or change these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the platform will constitute acceptance of the revised terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of TutorMeld will be resolved in the courts of Kolkata.
14. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at
Email: support@tutormeld.com
WhatsApp: +919800800302
Address: Kolkata, India
